As the pandemic drags on and re-openings happen in fits and starts, moving ahead and then taking a step back, every business owner I know is struggling to keep the momentum going, keep employees engaged and stay focused on providing great customer service. Some businesses are fighting for their lives, while others are dealing with unprecedented demand and trying to adapt to meet the need. Still others are brand-new business owners who are turning to entrepreneurship for the first time as a replacement for a lost job.
As of this week, about 90% of U.S. businesses surveyed by MetLife and the U.S. Chamber of Commerce are open in some capacity — yet 65% are still worried about and preparing for a second wave of the virus. Whatever your situation, these are unprecedented times and they require adaptability and endurance each and every day. To help you do that, we here at CO— (from the U.S. Chamber of Commerce) are publishing stories every day to help you keep focused on starting, running and growing your business — even through a pandemic!